Relationship Between Work Environment and Job Performance of Administrative Staff in the Ilagan Northwest District, Division of the City of Ilagan
DOI:
https://doi.org/10.65141/sjter.v3i1n8Keywords:
Work Environment, Job Performance, Administrative Staff, Leadership StyleAbstract
The effectiveness of administrative performance is strongly influenced by the quality of the work environment; however, its relationship with job performance among school administrative staff remains insufficiently examined. This study examined the relationship between work environment and job performance among Administrative Staff in the Ilagan Northwest District Division of the City of Ilagan. A descriptive-correlational research design was used, involving 127 respondents selected through total enumeration. Data were gathered using a validated researcher-made questionnaire and analyzed using frequency, percentage, weighted mean, and Pearson Product-Moment Correlation Coefficient (r). Findings revealed that most respondents were mid-career, predominantly female, married, and holders of bachelor’s and master’s degrees. The work environment was generally perceived as positive, particularly in terms of leadership style, work conditions, and work relationships. Job performance was also rated high, indicating strong effectiveness in performing administrative tasks. Results showed that leadership style, compensation, and work conditions significantly correlate with job performance, while other factors had weaker relationships. Despite this, respondents reported challenges such as heavy workload, time pressure, and organizational demands. The study concludes that a positive work environment enhances job performance, with leadership and workplace conditions playing key roles. Improving workload management and compensation systems is recommended to further strengthen administrative efficiency and employee well-being.
Downloads
References
Abuyo, L. A., & Naval, G. H. (2025). Work environment and its effect on employees performance of private schools in Capalonga District. International Journal of Research and Innovation in Social Science, 7178–7193. https://doi.org/10.47772/ijriss.2025.909000586
Bakar, M. A. A., Aliju, N., Pinjaman, S., Amirul, S. M., & Dasman, S. (2025). Employees’ performance in the Sabah Public Service: The role of flexible work arrangements, work-life balance, and job satisfaction. International Journal of Research and Innovation in Social Science, IX(VIII), 3140–3149. https://doi.org/10.47772/ijriss.2025.908000255
Baes, M. Q., Dinglasan, R. L. C., Patal, N. F. A., Rellama, C., Briones, J., & Verano, J. P. E. (2025). Work overload and its impact on staff retention among non-teaching personnel of public elementary schools in the Philippines. People and Behavior Analysis, 3(1), 39–65. https://doi.org/10.31098/pba.v3i1.3030
Bakker, A. B., & Demerouti, E. (2007). The Job Demands–Resources model: State of the art. https://doi.org/10.1037/1076-8998.13.3.309
Bhatia, M., & Williams, A. (2023). Identifying job satisfaction parameters among the employees in higher educational institutions: A mathematical model. arXiv (Cornell University). https://doi.org/10.48550/arxiv.2309.07553
Doloi, G. (2019). EPRA International Journal of Multidisciplinary Research (IJMR). https://doi.org/10.36713/epra2013
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. https://doi.org/10.1037/0021-9010.87.3.565
Esmane, A., & Quezon, M. (2024). Work challenges, opportunities, and job performance of non-teaching personnel in a private higher education institution. Journal of Interdisciplinary Perspectives, 2(11). https://doi.org/10.69569/jip.2024.0489
Eurofound. (2017). Sixth European Working Conditions Survey – Overview report. https://www.eurofound.europa.eu/publications/report/2017/working-conditions/sixth-european-working-conditions-survey-overview-report
Giorgi, S. B., Hossain, K. B., & Mache, M. D. (2023). Influence of working conditions on employee job performance in private firms in Toronto, Canada. https://ajoeijournal.org/sys/index.php/ajoei/article/view/383
Gitonga, L. K. (2015). Influence of work environment on organizational performance in government ministries in Kenya. Strategic Journal of Business & Change Management, 2(2). https://doi.org/10.61426/sjbcm.v2i2.157
Hallinger, P. (2011). Leadership for learning: Lessons from 40 years of empirical research. https://doi.org/10.1080/13632434.2011.614941
Jennings, P. A., & Greenberg, M. T. (2009). The prosocial classroom: Teacher social and emotional competence in relation to student and classroom outcomes. https://doi.org/10.1080/00461520902832276
Lazo, N. P. S. (2000). Expected and actual job performance and organizational structure of the Commission on Diocesan Schools of La Union. Animo Repository. https://animorepository.dlsu.edu.ph/etd_masteral/2283
Mba, A. (2021). Work environment and employee performance in the public service: A study of Chukwuemeka Odumegwu Ojukwu University, Anambra State, Nigeria. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3977695
Mohzana, M., Fahrurrozi, M. F. M., & R, A. R. A. (2025). Improving the performance of administrative staff: An analysis of evaluation and its implications in Mataram City High Schools. Educational Process International Journal, 15(1). https://doi.org/10.22521/edupij.2025.15.117
Pantih, S., Khaq, A., & Suwarno, S. (2025). The influence of leadership style on public sector employee performance. Jurnal Ilmiah Manajemen Kesatuan, 13(3), 1951–1962. https://doi.org/10.37641/jimkes.v13i3.3509
Rasul, I., Rogger, D., & Williams, M. J. (2021). Management, organizational performance, and task clarity: Evidence from Ghana’s civil service. Journal of Public Administration Research and Theory. https://doi.org/10.1093/jopart/muaa034
Sebullen, M. T., & Jimenez, O. B. (2024). Examining the impact of administrative support on transformational leadership and teacher job satisfaction. International Journal of Research and Scientific Innovation, XI(X), 840–863. https://doi.org/10.51244/ijrsi.2024.1110066
Shammout, M. (2021). The impact of work environment on employees performance. International Research Journal of Modernization in Engineering Technology and Science, 3(11), 78–101.
Suminguit, M. D., Osias, N. C., Corpuz, G. G., Maandig, R. B., & Castro, M. J. P. (2025). Work environment and job performance among non-teaching employees of higher education institutions in Region 10. American Journal of Arts and Human Science, 4(2), 241–255. https://doi.org/10.54536/ajahs.v4i2.4557
Toreno, E. B. C. (2023). Job satisfaction among DepEd non-teaching personnel. https://puissant.stepacademic.net/puissant/article/view/204
Wawire, L. K., & Namusonge, M. (2019). Work environment and employee performance in public secondary schools in Juja Sub County Kiambu County. Strategic Journal of Business & Change Management, 6(4). https://doi.org/10.61426/sjbcm.v6i4.1468
Yong-Chung, F. E., García-Salirrosas, E. E., Arroyo, R. R. J., & Escobar-Farfán, M. (2025). Determinants of job performance in professional workers and moderating effect of gender: The Peruvian case. Administrative Sciences, 15(10), 391. https://doi.org/10.3390/admsci15100391
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of employees’ workplace environment on employees’ performance: A multi-mediation model. Frontiers in Public Health, 10, 890400. https://doi.org/10.3389/fpubh.2022.890400
